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Qualtrics Support

Qualtrics User Support

Qualtrics is a powerful web-survey tool that the Odum Institute survey research team brought to campus in 2006. It is browser-based, allowing researchers to access it from anywhere with an Internet connection, and allows users to build complex surveys, distribute them, and analyze the responses all from one place.

Any member of the UNC community can access and use Qualtrics free of charge by signing up through the UNC Qualtrics Portal.

Qualtrics consulting hours

Michelle Temple is our Qualtrics Consultant and is available in-person twice a week for consulting hours, as well as virtually via Zoom one day a week. Her office is located in Davis Library Room 228D.

To access VIRTUAL drop-in consulting hours on Wednesdays, please use this link: https://go.unc.edu/Qconsult.

Weekly hours (note: consultations are not available when the University is closed)

    • Tuesdays: 10AM – 12PM (In-Person) and 2PM – 4PM (Virtual)
    • Wednesdays: 10AM – 12PM (Virtual)
    • Thursdays: 1PM – 3PM (In-Person)
    • To request a virtual appointment outside these hours, please email Qualtrics

Qualtrics consulting is for technical software questions only. For guidance on survey construction, question wording, and other methodological topics, please contact Jessica Grant at jgrant1@unc.edu for an appointment.

Tips and Tricks for UNC Qualtrics Users (PDF)
Sharing Access to Qualtrics Surveys with Other Users (PDF)