SURVEY RESEARCH

The Odum Institute offers consulting on all aspects of survey methodology. Pending availability, our staff may be hired to program Qualtrics surveys/forms and/or collect your survey data for you, by being bid as personnel on grant-funded projects or hired through the Odum Institute recharge center.
 
We also manage and provide user support for the university hosting of Qualtrics, a powerful web-survey tool available free-of-charge to the UNC community.

***Please note*** As of March 25, Teresa Edwards has left UNC and the Odum Institute. She is no longer responding to emails requesting survey consultations. At this time, we are working on hiring someone to fill this position and continue providing survey support. You can still access Qualtrics support by emailing qualtrics@unc.edu. If your questions pertain to the Certificate for Survey Science or another matter, she will respond as soon is she is able. If you have survey questions, please feel free to email the general Odum account at oduminstitute@unc.edu, and we will do our best to connect you with other resources.
 

Survey Data Collection

If you are looking for someone to conduct your survey, members of our survey group are available on a cost-reimbursement basis. As their time permits, our staff can help develop your survey, program it, conduct data collection, and provide a data file in your choice of format.

In addition to technical capabilities, our staff will offer consultation on questionnaire design and question wording, strategies for maximizing response rate and data quality, and other best practices for conducting a high-quality web survey.

For more information about our data collection services or to obtain a cost estimate for your project, please contact Teresa Edwards.
 

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Qualtrics User Support

Qualtrics is a powerful web-survey tool that the Odum Institute survey research team brought to campus in 2006. It is browser-based, allowing researchers to access it from anywhere with an Internet connection, and allows users to build complex surveys, distribute them, and analyze the responses all from one place.

Any member of the UNC community can access and use Qualtrics free of charge by signing up through the UNC Qualtrics Portal.

We offer Qualtrics user support through walk-in consulting hours or email.

COVID-19 Update:

Qualtrics consulting hours continue to be held virtually instead of in person during the regularly scheduled hours (Mondays 1 to 4pm and Thursdays 10am to 1pm). To reach consultant Tyler Steelman over Zoom during these times, open your browser and go to go.unc.edu/QConsult. You will enter the zoom virtual waiting room and be admitted immediately or as soon as Tyler finishes with the person before you. (If you have not used Zoom before, you may be prompted to allow installation on your computer first). You may use video during your session or not; your choice.

If Zoom doesn’t suit you, we are happy to talk with you over regular phone line. Email us your phone number and Tyler will call you when he has a free moment during the next consulting period. We will also continue to provide answers to simpler Qualtrics questions and issues directly over email. Our email address is listed below and messages are read and responded to on Mondays and Thursdays.

Qualtrics consulting is for technical software questions only. For guidance on survey construction, question wording, and other methodological topics, please contact Teresa Edwards at teresa_edwards@unc.edu for an appointment.

 
Tips and Tricks for UNC Qualtrics Users (PDF)
Sharing Access to Qualtrics Surveys with Other Users (PDF)

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